# Shipping & Delivery Policy

Fast, Insured US Glassware Shipping

## 1. Order Processing Times

All orders are hand-packed at our sugarhouse in Cambridge, Vermont. Orders placed Monday through Friday before 2:00 PM EST ship within 24 to 48 hours.

## 2. Shipping Rates & Free Shipping

- Standard US Ground (3-5 Business Days): FREE on all orders of $60.00 or more. ($7.95 flat rate for orders under $60).
- Expedited 2-Day Air: $14.95 via FedEx Air.
- Overnight Sugarmaker Priority: $24.95 next-business-day morning delivery.

## 3. Glass Bottle Protection Guarantee

We use custom recyclable molded pulp bottle protectors designed specifically for heavy glass bottles. In the rare event that a bottle arrives damaged, simply email a photo to info@northwoodssugarworks.shop and we will dispatch a replacement immediately at zero cost.